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.tickets-num{color:var(--color-brand);font-family:Courier New,monospace;font-weight:600}.tickets-table--text tbody td,.tickets-table--text thead th{text-align:left}.tickets-table--text tbody td.tickets-badge-cell,.tickets-table--text tbody td:last-child,.tickets-table--text thead th.tickets-badge-cell,.tickets-table--text thead th:last-child{text-align:center}.tickets-action-btn{align-items:center;background-color:initial;border:none;border-radius:50%;color:#0b1738;cursor:pointer;display:inline-flex;flex-shrink:0;font-size:1rem;height:34px;justify-content:center;margin:0 3px;transition:background-color .18s ease-out;width:34px}.tickets-action-btn:hover{background-color:#edeff2}.tickets-action-btn:focus-visible{background-color:#d9d9d9;outline:2px solid #0b1738;outline-offset:2px}.tickets-action-btn--danger{color:#b91c1c}.tickets-action-btn--danger:hover{background-color:#fee2e2}.tickets-actions-cell{text-align:center;vertical-align:middle!important;white-space:nowrap}.tickets-badge{align-items:center;border:1px solid #0000;border-radius:var(--radius-pill);display:inline-flex;font-size:.72rem;font-weight:700;gap:6px;letter-spacing:.02em;padding:3px 10px;white-space:nowrap}.tickets-badge:before{background:currentColor;border-radius:50%;content:"";height:8px;width:8px}.tickets-status-aberto{background:#dbeafe;border-color:#93c5fd;color:#1d4ed8}.tickets-status-em_andamento{background:#fef3c7;border-color:#fcd34d;color:#b45309}.tickets-status-aguardando_cliente{background:#ede9fe;border-color:#c4b5fd;color:#7e22ce}.tickets-status-aguardando_aprovacao{background:#cffafe;border-color:#67e8f9;color:#0e7490}.tickets-status-resolvido{background:#dcfce7;border-color:#86efac;color:#15803d}.tickets-status-fechado{background:#e5e7eb;border-color:#d1d5db;color:#4b5563}.tickets-status-ok{background:#dcfce7;border-color:#86efac;color:#15803d}.tickets-status-info{background:#dbeafe;border-color:#93c5fd;color:#1d4ed8}.tickets-status-warn{background:#fef3c7;border-color:#fcd34d;color:#b45309}.tickets-status-err{background:#fee2e2;border-color:#fca5a5;color:#b91c1c}.tickets-status-neutral{background:#e5e7eb;border-color:#d1d5db;color:#4b5563}.tickets-priority-baixa{background:#dcfce7;border-color:#86efac;color:#15803d}.tickets-priority-media{background:#dbeafe;border-color:#93c5fd;color:#1d4ed8}.tickets-priority-alta{background:#fef3c7;border-color:#fcd34d;color:#b45309}.tickets-priority-urgente{background:#fee2e2;border-color:#fca5a5;color:#b91c1c}.tickets-tipo-incidente{background:#fff1f2;border-color:#fda4af;color:#9f1239}.tickets-tipo-requisicao{background:#ecfeff;border-color:#67e8f9;color:#0e7490}.fl-type-ambos{background:#ddd6fe;border-color:#c4b5fd;color:#5b21b6}.fl-type-yeastar{background:#dbeafe;border-color:#93c5fd;color:#1e40af}.fl-type-bitrix{background:#fce7f3;border-color:#f9a8d4;color:#9d174d}.tickets-toolbar{align-items:center;display:flex;flex-wrap:wrap;gap:10px;margin-bottom:16px;min-height:38px}.tickets-toolbar input,.tickets-toolbar select{background:var(--color-bg-card);border:1px solid var(--color-border);border-radius:var(--radius-sm);font-family:Montserrat,sans-serif;font-size:.85rem;min-width:140px;padding:7px 10px;transition:border-color var(--transition),box-shadow var(--transition)}.tickets-toolbar input:focus,.tickets-toolbar select:focus{border-color:var(--color-brand);box-shadow:0 0 0 3px #0b173826;outline:none}.tickets-toolbar .tickets-spacer{flex:1 1}.fr-root{display:flex;flex-direction:column;gap:14px}.fr-empty{background:var(--color-bg-subtle);border-radius:var(--radius-sm);color:var(--color-text-secondary);font-size:.85rem;padding:16px;text-align:center}.fr-field{display:flex;flex-direction:column;gap:4px}.fr-field+.fr-field{margin-top:12px}.ftm-grid>.fr-field+.fr-field{margin-top:0}.fr-label{color:var(--color-brand);display:block;font-size:.85rem;font-weight:600}.fr-required{color:var(--color-danger)}.fr-helper{color:var(--color-text-secondary);font-size:.78rem;margin:-2px 0 4px}.fr-input,.fr-select,.fr-textarea{background:var(--color-bg-card);border:1px solid var(--color-border);border-radius:var(--radius-sm);box-sizing:border-box;font-family:inherit;font-size:.9rem;padding:8px 10px;transition:border-color var(--transition),box-shadow var(--transition);width:100%}.fr-input:focus,.fr-select:focus,.fr-textarea:focus{border-color:var(--color-brand);box-shadow:0 0 0 3px #0b173826;outline:none}.fr-options{display:flex;flex-wrap:wrap;gap:12px}.fr-checkbox,.fr-radio{align-items:center;cursor:pointer;display:inline-flex;font-size:.88rem;gap:6px}.fr-file-hint{background:var(--color-bg-subtle);border:1px dashed #cbd5e1;border-radius:var(--radius-sm);color:var(--color-text-secondary);font-size:.82rem;padding:8px 12px}.fr-error{color:var(--color-danger);font-size:.78rem;margin-top:2px}.fr-field.has-error .fr-input,.fr-field.has-error .fr-select,.fr-field.has-error .fr-textarea{border-color:var(--color-danger)}.tickets-detail-card{background:var(--color-bg-card);border-radius:8px;box-shadow:0 4px 12px #00000014;margin-bottom:16px;padding:20px 22px}.tickets-detail-card h3{color:var(--color-brand);font-family:Inter,sans-serif;font-size:1rem;margin:0 0 12px}.tickets-meta-row{align-items:center;color:var(--color-text-secondary);display:flex;font-size:.85rem;gap:8px;margin:6px 0}.tickets-meta-row .tickets-meta-label{color:var(--color-text-secondary);font-size:.78rem;letter-spacing:.03em;min-width:90px;text-transform:uppercase}.tickets-section{margin-bottom:24px}.tickets-section-header{align-items:flex-end;display:flex;gap:12px;justify-content:space-between;margin-bottom:12px;padding-top:4px}.tickets-section-title{color:var(--color-brand);font-family:Inter,sans-serif;font-size:1.1rem;font-weight:600;line-height:1.2;margin:0}.tickets-section-subtitle{color:var(--color-text-secondary);font-size:.8rem;margin-top:2px}.tickets-section-count{align-items:center;background:#f1f5f9;border-radius:12px;color:#475569;display:inline-flex;font-size:.78rem;font-weight:600;height:24px;justify-content:center;min-width:26px;padding:0 9px}.mt-search-input{background:var(--color-bg-card);border:1px solid var(--color-border);border-radius:var(--radius-sm);flex:0 0 260px;font-family:Montserrat,sans-serif;font-size:.85rem;padding:7px 10px;transition:border-color var(--transition),box-shadow var(--transition);width:260px}.mt-search-input:focus{border-color:var(--color-brand);box-shadow:0 0 0 3px #0b173826;outline:none}.mt-history-toggle{align-items:center;background:#f8fafc;border:1px solid #e2e8f0;border-radius:6px;color:#0b1738;cursor:pointer;display:flex;font-family:inherit;font-size:.9rem;font-weight:600;justify-content:space-between;margin-bottom:12px;padding:10px 16px;transition:background .15s;width:100%}.mt-history-toggle:hover{background:#f1f5f9}.mt-history-count{background:#cbd5e1;border-radius:11px;color:#0b1738;display:inline-flex;font-size:.75rem;font-weight:700;height:22px;min-width:24px;padding:0 8px}.mt-history-count,.tickets-empty{align-items:center;justify-content:center}.tickets-empty{color:var(--color-text-secondary);display:flex;flex-direction:column;font-size:.9rem;gap:8px;padding:40px 20px;text-align:center}.tickets-empty small{color:#94a3b8;font-size:.78rem}.tickets-empty code{background:#f1f5f9;border-radius:3px;font-size:.78rem;padding:1px 6px}.tickets-spinner{animation:tickets-spin .8s linear infinite;border:2px solid var(--color-border);border-radius:50%;border-top-color:var(--color-brand-mid);display:inline-block;height:14px;margin-right:6px;vertical-align:middle;width:14px}@keyframes tickets-spin{to{transform:rotate(1turn)}}.tickets-error{background:var(--color-danger-bg);border:1px solid #fca5a5;border-radius:var(--radius-sm);color:#991b1b;margin-bottom:16px;padding:12px 16px}.tickets-success{background:var(--color-success-bg);border:1px solid #86efac;border-radius:var(--radius-sm);color:#15803d;margin-bottom:16px;padding:10px 14px}.tickets-modal-overlay{align-items:center;animation:tickets-fade-in .18s ease-out;-webkit-backdrop-filter:blur(3px);backdrop-filter:blur(3px);-webkit-backdrop-filter:blur(var(--modal-overlay-blur,3px));backdrop-filter:blur(var(--modal-overlay-blur,3px));background:#0b17388c;background:var(--modal-overlay-bg,#0b17388c);display:flex;inset:0;justify-content:center;padding:20px;position:fixed;z-index:1000;z-index:var(--z-modal,1000)}.tickets-modal{background:var(--color-bg-card);border-radius:14px;border-radius:var(--modal-radius,14px);box-shadow:0 20px 60px #0b173847;box-shadow:var(--modal-shadow,0 20px 60px #0b173847);max-height:90vh;max-width:90%;overflow-y:auto;padding:24px;padding:var(--modal-padding,24px);width:500px}.tickets-modal-header{align-items:flex-start;border-bottom:1px solid #e2e8f0;display:flex;flex-shrink:0;gap:12px;justify-content:space-between;margin-bottom:16px;padding-bottom:14px}.tickets-modal-header h2{color:#0b1738;flex:1 1;font-size:1.15rem;font-weight:600;line-height:1.3;margin:0}.tickets-modal-header>button{align-items:center;border-radius:6px;color:#64748b;display:flex;flex-shrink:0;font-size:1.4rem;height:32px;justify-content:center;line-height:1;padding:0;width:32px}.tickets-modal-header>button:hover{background:#f1f5f9;color:#0b1738}@keyframes tickets-fade-in{0%{opacity:0}to{opacity:1}}.tickets-row{transition:background-color .12s}.tickets-row:hover{background-color:#f8fafc}.tickets-row--high{background-color:#fff7ed;border-left:3px solid #f97316}.tickets-row--high:hover{background-color:#ffedd5}.tickets-row--urgent{background-color:#fff1f2;border-left:3px solid #e11d48}.tickets-row--urgent:hover{background-color:#ffe4e6}.tickets-row--sla{background-color:#fee2e2;border-left:4px solid #b91c1c;font-weight:500}.tickets-row--sla:hover{background-color:#fecaca}.tickets-sla-pill{color:#b91c1c;display:inline-block;font-weight:700;margin-right:6px}.tickets-table tbody td.tickets-sla-cell,.tickets-table thead th.tickets-sla-cell{text-align:center!important;vertical-align:middle!important}.sla-light{border:1px solid #0000001a;border-radius:50%;box-shadow:inset 0 0 0 2px #fff9;display:inline-block;height:14px;vertical-align:middle;width:14px}.sla-light--verde{background:#16a34a;box-shadow:0 0 6px #16a34a66}.sla-light--amarelo{background:#facc15;box-shadow:0 0 6px #facc1566}.sla-light--laranja{background:#f97316;box-shadow:0 0 6px #f9731680}.sla-light--vermelho{animation:sla-pulse 1.4s ease-in-out infinite;background:#dc2626;box-shadow:0 0 8px #dc262699}.sla-light--cinza{background:#6b7280;box-shadow:0 0 4px #6b72804d}@keyframes sla-pulse{0%,to{box-shadow:0 0 6px #dc262699}50%{box-shadow:0 0 12px #dc2626e6}}.canned-dropdown{background:#fff;border:1px solid var(--color-border);border-radius:10px;bottom:calc(100% + 6px);box-shadow:0 8px 24px #00000024;left:0;max-width:80vw;overflow:hidden;position:absolute;width:360px;z-index:40}.canned-search{border:none;border-bottom:1px solid var(--color-border);font-size:13px;outline:none;padding:10px 12px;width:100%}.canned-list{max-height:280px;overflow-y:auto}.canned-empty{color:#64748b;font-size:13px;padding:14px;text-align:center}.canned-item{background:none;border:none;border-bottom:1px solid var(--color-bg-subtle);cursor:pointer;display:flex;flex-direction:column;gap:3px;padding:10px 12px;text-align:left;width:100%}.canned-item:hover{background:var(--color-bg-subtle)}.canned-item-title{align-items:center;color:var(--color-brand);display:flex;font-size:13px;font-weight:600;gap:8px}.canned-item-atalho{background:#eef2ff;border-radius:4px;color:#4338ca;font-family:monospace;font-size:11px;padding:1px 6px}.canned-item-badge{background:#ecfdf5;border-radius:4px;color:#047857;font-size:10px;letter-spacing:.03em;padding:1px 6px;text-transform:uppercase}.canned-item-preview{color:#64748b;font-size:12px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.tickets-card{background:#fff;border:1px solid var(--color-border);border-radius:12px;box-shadow:0 1px 3px #0000000d;padding:18px 20px}.tickets-card h3{color:var(--color-brand);margin:0 0 12px}.tickets-field-label{color:#475569;display:block;font-size:12px;font-weight:600;margin:12px 0 4px}.tickets-input{border:1px solid var(--color-border);border-radius:8px;box-sizing:border-box;font-family:inherit;font-size:13px;outline:none;padding:8px 10px;width:100%}.tickets-input:focus{border-color:var(--color-brand);box-shadow:0 0 0 2px #2563eb1f}.saved-filters{align-items:center;display:inline-flex;gap:6px}.saved-filters select{background:#fff;border:1px solid var(--color-border);border-radius:8px;color:var(--color-brand);font-size:13px;padding:6px 8px}.ticket-tags-chips{display:flex;flex-wrap:wrap;gap:6px;margin-bottom:10px}.ticket-tags-empty{color:#94a3b8;font-size:13px}.ticket-tag-chip{border-radius:999px;display:inline-block;font-size:12px;font-weight:600;line-height:1.6;padding:2px 10px;white-space:nowrap}.ticket-tags-editor{background:var(--color-bg-subtle);border-radius:8px;display:flex;flex-direction:column;gap:6px;margin-top:8px;padding:10px}.ticket-tag-option{align-items:center;cursor:pointer;display:flex;gap:8px}.ticket-tag-option input{cursor:pointer}.tickets-row-tags{display:inline-flex;flex-wrap:wrap;gap:4px}.tickets-row-tags .ticket-tag-chip{font-size:10px;padding:1px 7px}.mention-wrap textarea{width:100%}.mention-dropdown{background:#fff;border:1px solid var(--color-border);border-radius:8px;bottom:8px;box-shadow:0 6px 18px #00000024;left:8px;min-width:220px;overflow:hidden;position:absolute;z-index:50}.mention-item{background:none;border:none;cursor:pointer;display:flex;flex-direction:column;font-size:13px;padding:8px 12px;text-align:left;width:100%}.mention-item:hover{background:var(--color-bg-subtle)}.mention-item strong{color:var(--color-brand)}.mention-name{color:#64748b;font-size:11px}.sla-cd{display:flex;flex-direction:column;gap:8px}.sla-cd-row{align-items:center;display:flex;justify-content:space-between}.sla-cd-label{color:#64748b;font-size:12px}.sla-cd-value{font-feature-settings:"tnum";font-size:14px;font-variant-numeric:tabular-nums;font-weight:700}.sla-cd-done{font-size:13px;font-weight:600}.ftm-readonly{background:#f8fafc;border:1px solid #e2e8f0;border-radius:10px;overflow:hidden}.ftm-ro-row{grid-gap:12px;border-bottom:1px solid #eef2f7;display:grid;gap:12px;grid-template-columns:160px 1fr;padding:10px 14px}.ftm-ro-row:last-child{border-bottom:none}.ftm-ro-label{align-self:start;color:#64748b;font-size:.78rem;font-weight:600;letter-spacing:.03em;text-transform:uppercase}.ftm-ro-value{color:#1e293b;font-size:.9rem;word-break:break-word}.tickets-header-tags{display:flex;flex-wrap:wrap;gap:6px;margin-top:10px}.tickets-header-tag-chip{border-radius:999px;box-shadow:inset 0 0 0 1px #ffffff26;color:#fff;display:inline-block;font-size:11px;font-weight:700;padding:2px 11px;text-shadow:0 1px 1px #00000040;white-space:nowrap}.tickets-chat-locked{align-items:center;background:#f1f5f9;border:1px dashed #cbd5e1;border-radius:10px;color:#64748b;display:flex;font-size:.88rem;gap:8px;margin-top:8px;padding:12px 16px}.tickets-survey-resp{display:flex;flex-direction:column;gap:10px}.tickets-survey-item{background:#faf5ff;border:1px solid #f0e6ff;border-radius:8px;padding:8px 10px}.tickets-survey-q{color:#6b21a8;font-size:.78rem;font-weight:600;margin-bottom:2px}.tickets-survey-a{color:#1e293b;font-size:.92rem;letter-spacing:1px;white-space:pre-wrap}.ftm-tags{display:flex;flex-wrap:wrap;gap:8px}.ftm-tag{background:#fff;border:1px solid #cbd5e1;border-radius:999px;color:#475569;cursor:pointer;font-size:.82rem;font-weight:600;padding:5px 12px;transition:all .12s}.ftm-tag:hover{background:#f8fafc;border-color:#94a3b8}.ftm-tag.on{box-shadow:0 1px 4px #0000001f;font-weight:700}.tickets-origem{border-radius:6px;display:inline-block;font-size:.7rem;font-weight:700;letter-spacing:.03em;padding:2px 9px;text-transform:uppercase;white-space:nowrap}.tickets-origem--externo{background:#e0f2fe;color:#0369a1}.tickets-origem--interno{background:#fef3c7;color:#b45309}.tickets-info-box{background:#eff6ff;border:1px solid #bfdbfe;border-radius:8px;color:#1e40af;font-size:.85rem;line-height:1.45;padding:10px 14px}.tickets-info-box--warn{background:#fffbeb;border-color:#fcd34d;color:#92400e}.bxc-muted{color:#94a3b8}.bxc-modal{max-height:90vh;overflow-y:auto;width:min(560px,92vw)}.bxc-modal .fr-field{margin-bottom:10px}.mu-container{display:flex;flex-direction:column;font-family:var(--font-primary);margin-top:15px;min-height:80vh;padding:20px}.mu-title{color:#333;flex-shrink:0;font-family:Inter,sans-serif;font-size:1.75rem;font-weight:700;letter-spacing:-.02em;line-height:1.2;margin:0 0 16px}.mu-header{flex-shrink:0;flex-wrap:wrap;gap:15px;justify-content:space-between;margin-bottom:20px}.mu-header,.mu-header-actions{align-items:center;display:flex}.mu-header-actions{flex-wrap:nowrap;gap:10px}.mu-search-input{border:1px solid #d9d9d9;border-radius:4px;font-size:.9rem;padding:8px 12px;width:200px}.mu-search-input:focus{border-color:#0b1738;box-shadow:0 0 0 2px #0b173833;outline:none}.mu-pagination-container{align-items:center;display:flex;flex-wrap:wrap;gap:8px}.mu-pagination-button{background:linear-gradient(135deg,#0b1738,#0a1433,#0a1433);border:none;border-radius:4px;color:#fff;cursor:pointer;font-size:.9rem;padding:8px 12px;transition:background .2s ease-in-out}.mu-pagination-button:disabled{background:#d9d9d9;cursor:not-allowed}.mu-pagination-button:hover:not(:disabled){background:linear-gradient(135deg,#03c,#0b1738,#0b1738)}.mu-pagination-number-button{background-color:#edeff2;border:1px solid #d9d9d9;border-radius:4px;color:#0b1738;cursor:pointer;font-size:.9rem;min-width:35px;padding:8px 12px;text-align:center;transition:background .2s ease-in-out,color .2s ease-in-out,border-color .2s ease-in-out}.mu-pagination-number-button:hover:not(:disabled){background-color:#d9d9d9;border-color:#d9d9d9}.mu-pagination-number-button.active{background:linear-gradient(135deg,#0b1738,#0a1433,#0a1433);border-color:#0b1738;color:#fff}.mu-pagination-number-button.active:hover{background:linear-gradient(135deg,#03c,#0b1738,#0b1738)}.mu-pagination-number-button.ellipsis{background-color:initial;border:none;cursor:default}.mu-add-button{background:linear-gradient(135deg,#0b1738,#0a1433,#0a1433);border:none;border-radius:4px;color:#fff;cursor:pointer;font-size:.9rem;padding:10px 20px;transition:background .2s ease-in-out;white-space:nowrap}.mu-add-button:hover{background:linear-gradient(135deg,#03c,#0b1738,#0b1738)}.mu-add-button:focus-visible{outline:2px solid #03c;outline-offset:2px}.mu-table{border-collapse:collapse;max-width:100%;width:100%}.mu-table thead{background:linear-gradient(135deg,#0b1738,#0a1433,#0a1433);position:-webkit-sticky;position:sticky;top:0;z-index:10}.mu-table th{border-bottom:2px solid #0a1433;color:#fff;font-size:.9rem;font-weight:600;white-space:nowrap}.mu-table td,.mu-table th{padding:12px 15px;text-align:center}.mu-table td{color:#0b1738;min-height:60px;vertical-align:middle}.mu-table tbody tr{border-bottom:1px solid #eee}.mu-table tbody tr:hover{background-color:#f8fafc}.mu-table td:first-child,.mu-table th:first-child{min-height:60px;min-width:60px;text-align:center}.mu-table td:nth-child(2),.mu-table th:nth-child(2){min-width:200px;overflow:hidden;text-align:left;text-overflow:ellipsis;white-space:nowrap}.mu-table td:nth-child(3),.mu-table th:nth-child(3){min-width:150px;text-align:center}.mu-table td:nth-child(4),.mu-table td:nth-child(5),.mu-table th:nth-child(4),.mu-table 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#c9a2274d;border-radius:50%;content:"";inset:-4px;pointer-events:none;position:absolute}.cert-card-medal-inner{filter:brightness(1.1);font-size:2.3rem;line-height:1}.cert-card-content{align-items:center;box-sizing:border-box;display:flex;flex:1 1;flex-direction:column;gap:8px;min-width:0;padding:0 20px;width:100%}.cert-card-titulo{-webkit-line-clamp:2;-webkit-box-orient:vertical;color:#0b1738;display:-webkit-box;font-size:1.05rem;font-weight:700;line-height:1.35;margin:0;max-width:100%;overflow:hidden}.cert-card-info{align-items:center;display:flex;flex-direction:column;gap:6px}.cert-card-data{color:#4a5568;font-size:.82rem;margin:0}.cert-card-data strong{color:#4a5568}.cert-card-codigo{background:#f5f0e8;border:1px solid #e8d5a3;border-radius:10px;color:#7d6608;display:inline-block;font-family:Courier New,Courier,monospace;font-size:.73rem;font-weight:700;letter-spacing:.3px;padding:3px 12px}.cert-card-aluno{color:#c2c8d6;font-size:.78rem;margin:0}.cert-card-btn{align-items:center;background:linear-gradient(135deg,#0a1433,#0b1738 50%,#0d1a40);border:none;border-radius:8px;color:#edeff2;cursor:pointer;display:flex;font-size:.88rem;font-weight:600;gap:8px;justify-content:center;margin-top:14px;padding:11px 16px;transition:opacity .2s,transform .12s,box-shadow .2s;width:calc(100% - 44px)}.cert-card-btn:hover{box-shadow:0 4px 12px #0b17384d;opacity:.88;transform:translateY(-1px)}@keyframes certSlideUp{0%{opacity:0;transform:translateY(14px)}to{opacity:1;transform:translateY(0)}}.cert-overlay{align-items:center;animation:certOverlayIn .25s ease;-webkit-backdrop-filter:blur(3px);backdrop-filter:blur(3px);background:#0a1433ad;display:flex;inset:0;justify-content:center;padding:16px;position:fixed;z-index:2000}@keyframes certOverlayIn{0%{opacity:0}to{opacity:1}}.cert-modal{animation:certModalIn .3s cubic-bezier(.22,1,.36,1);background:#fff;border-radius:14px;box-shadow:0 12px 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var(--color-border);border-radius:var(--radius-sm);color:#555;cursor:pointer;font-family:Inter,sans-serif;font-family:var(--font-primary,"Inter",sans-serif);font-size:.88rem;font-weight:600;padding:10px 20px;transition:background var(--transition)}.btn-secondary:hover{background:var(--color-border)}.swal-button{font-size:.9rem}.swal-button-cancel{background:#4a5568;border:none;border-radius:var(--radius-sm);color:#fff;cursor:pointer;font-size:.88rem;font-weight:500;padding:10px 20px}@media (max-width:600px){.typebot-form-grid{grid-template-columns:1fr}.typebot-form-grid .full-width{grid-column:1}.campo-labels-row{grid-template-columns:1fr 1fr auto}.typebot-bots-grid{grid-template-columns:1fr}}.typebot-relatorios-container{font-family:Inter,sans-serif;margin-top:15px;min-height:80vh;padding:24px}.typebot-relatorios-title{color:#333;font-family:Inter,sans-serif;font-size:1.75rem;font-weight:700;letter-spacing:-.02em;line-height:1.2;margin:0 0 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var(--color-border);border-radius:var(--radius-sm);color:#555;cursor:pointer;font-family:Inter,sans-serif;font-family:var(--font-primary,"Inter",sans-serif);font-size:.88rem;font-weight:600;padding:9px 16px;transition:background var(--transition)}.btn-filter-clear:hover{background:var(--color-border)}.relatorios-kpi-row{grid-gap:16px;display:grid;gap:16px;grid-template-columns:repeat(4,1fr);margin-bottom:20px}.kpi-card{background:var(--color-bg-card);box-shadow:var(--shadow-md);gap:14px;padding:18px 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12px}.rep-table tbody tr:last-child td{border-bottom:none}.rep-table tbody tr:hover{background:#f8fafc}.rep-bar{background:#f1f5f9;border-radius:3px;height:8px;overflow:hidden}.rep-bar>div{background:linear-gradient(90deg,#3b82f6,#1d4ed8);border-radius:3px;height:100%;transition:width .2s ease}.rep-heatmap-wrap{overflow-x:auto}.rep-heatmap{border-collapse:collapse;font-size:11px}.rep-heatmap th{color:var(--rep-text-mute);font-weight:400;padding:4px}.rep-heatmap td,.rep-heatmap th{font-size:10px;text-align:center}.rep-heatmap td{border:1px solid #fff;font-weight:600;height:26px;width:26px}.rep-heatmap td:first-child{background:#0000!important;color:var(--rep-text-soft)!important;font-weight:700;padding-left:8px;text-align:left;width:40px}.rep-link{color:var(--rep-primary);font-family:SF Mono,Menlo,Consolas,monospace;font-size:12px;font-weight:600;text-decoration:none}.rep-link:hover{text-decoration:underline}.rep-note{background:#fffbeb;border:1px solid #fde68a;border-radius:6px;color:#92400e;font-size:13px;margin:-4px 0 12px;padding:8px 12px}.rep-tag-dot{border-radius:50%;display:inline-block;height:10px;margin-right:8px;vertical-align:middle;width:10px}.rep-dist-chip{background:#f1f5f9;border-radius:10px;color:#334155;display:inline-block;font-size:12px;margin:0 4px 4px 0;padding:2px 8px;white-space:nowrap}.notif-grid{grid-gap:16px;display:grid;gap:16px;grid-template-columns:repeat(auto-fit,minmax(320px,1fr));margin-top:16px}.notif-card{background:#fff;border:1px solid #e2e8f0;border-radius:8px;box-shadow:0 2px 6px #0b17380a;display:flex;flex-direction:column;gap:12px;padding:18px 18px 14px}.notif-card-header h3{color:#0b1738;font-size:1.05rem;margin:0 0 4px}.notif-card-header p{color:#64748b;font-size:.82rem;line-height:1.35;margin:0}.notif-card-body{display:flex;flex-direction:column;gap:10px}.notif-card-footer{border-top:1px solid 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